This order terms page show you the terms to order our products. Please read carefully and contact us for more information.
Minimum Order Quantity (MOQ)
- Green Bean: 100 kgs air-freight; 1,000 kgs sea-freight).
- Roasted Bean: 100 kgs.
- We offer discounted price rates for higher quantities purchased.
- For a formal price quotation please email us at firstname.lastname@example.org.
HS Tariff Codes
- Green Bean: 9011.11.00
Order Lead Time
- On average 1 – 4 weeks, depending on order quantity and our current orders pending.
- Orders are placed after receipt of full or down payment.
Port Of Shipment
- Usually we use Semarang Port or Jakarta Port, Indonesia.
- Green Bean, 50/60 kg jute bag.
- Roasted Bean, 20/25 kg Packing: Carton Box or Paper sack (75 gsm kraft paper), with inner lining of food-grade 50-micron HDPE plastics.
- Retail Packaging, 250 – 1,000 gr Packing: Standing pouch + zipper lock with OEM service.
- Every carton box or paper sacks will display a standardised sticker label, which we will inform all our buyers for approval – prior to labeling.
- For orders of 1000 kgs and below, 100% advance full payment, paid 5 days prior to shipment pick-up or delivery.
- For orders above 1,000 kgs up to FCL, 50% down payment; balance paid after B/L release.
- Preferred method of payment is Wire Transfer/TT.
- Minimum product samples 150gr can be provided free of charge with shipment cost.
- Larger than sample quantity can be purchased at minimum price.
Sample Shipment Options
- Collect: If you have a customer account with a preferred courier service, we can arrange a collect shipment.
- KOPEN’s provider: We can quote you a competitive shipment price provided by our preferred courier service. The amount can be reimbursed via PayPal transfer or Western Union, payable to email@example.com.